![]() ![]() ![]() ![]() In Skype for Business, when you click the Close (X) button in the upper-right corner of the window, Skype for Business keeps running so that you can receive alerts of incoming calls or messages. In General options, under Help your support team help you, select the Also turn on Windows Event logging for Skype for Business to collect troubleshooting info check box. If you need to turn on logging to help with troubleshooting, do the following: ![]() Skype for Business can collect information that your workplace technical support can use to analyze issues. To open General options, click the Options icon, and then click General. To set other general options, such as instant messaging (IM) formatting and conversation window settings, you’ll need to be connected. While you’re offline, there are some limited general options you can set, including the logging option and option for the Microsoft Skype for Business window. Skype for Business Online operated by 21Vianet More. ![]()
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